Shipping policy

Shipping Policy

At EVERYDAY SOCIAL®, we strive to deliver your orders quickly and efficiently. Please read our shipping policy carefully to understand the terms and conditions of our delivery process.

EVERYDAY SOCIAL shipping guide

Shipping Locations

We ship worldwide.

  • Domestic (Japan): All prefectures
  • International: Worldwide, subject to the restrictions below and to any destination-specific carrier limitations

If your destination is unavailable at checkout, please contact us at info@everydaysocial.com and we will do our best to arrange delivery.

Processing Times

  • Orders are processed within 3–5 business days (Monday to Friday, excluding holidays).
  • Custom or pre-order items may require additional processing time, as noted on the product page.

Shipping Rates

Shipping costs are calculated at checkout based on the delivery address, package weight, and shipping method selected.

  • Domestic (Japan): Rates vary by destination and the total size of the ordered products.
  • International: Rates vary by destination. Any applicable import duties or taxes are the responsibility of the customer.

Estimated Delivery Times

  • Domestic (Japan): 2–5 business days
  • International: Varies by destination. Please see our International Shipping page for estimated Japan Post timelines.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or courier issues.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. Use the provided tracking link to monitor your shipment's progress.

Lost or Damaged Items

We take great care in packaging our products. However, if your item arrives damaged or is lost in transit:

  1. Contact us within 7 days of receiving the package at info@everydaysocial.com.
  2. Provide your order number and photos of any damage (if applicable).
  3. We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, and brokerage fees are the responsibility of the customer. These charges vary by country and are not included in the product or shipping cost.

Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Some products may have restrictions based on international regulations.

Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at info@everydaysocial.com