Shipping policy
Shipping Policy
At EVERYDAY SOCIAL®, we strive to deliver your orders quickly and efficiently. Please read our shipping policy carefully to understand the terms and conditions of our delivery process.
Shipping Locations
We currently ship to:
- Domestic (Japan): All prefectures
- International: Selected countries in Asia, North America, Europe, and Oceania
If your country is not listed during checkout, please contact us at [info@everydaysocial.com] to inquire about shipping options.
Processing Times
- Orders are processed within 3-5 business days (Monday to Friday, excluding holidays).
- Custom or pre-order items may require additional processing time, as noted on the product page.
Shipping Rates
Shipping costs are calculated at checkout based on the delivery address, package weight, and shipping method selected.
- Domestic (Japan): : Rates vary by destination and total size of the ordered products.
- International: Rates vary by destination. Any applicable import duties or taxes are the responsibility of the customer.
Estimated Delivery Times
- Domestic (Japan): 2–5 business days
- International: Please check the Shipping Page for an estimate of Japan Post shipping timelines.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or courier issues.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. Use the provided tracking link to monitor your shipment's progress.
Lost or Damaged Items
We take great care in packaging our products. However, if your item arrives damaged or is lost in transit:
- Contact us within 7 days of receiving the package at [info@everydaysocial.com].
- Provide your order number and photos of any damage (if applicable).
- We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.
Customs, Duties, and Taxes
For international orders, customs duties, taxes, and brokerage fees are the responsibility of the customer. These charges vary by country and are not included in the product or shipping cost.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Some products may have restrictions based on international regulations.
Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at [info@everydaysocial.com]